Standards of Service
adSkills Certification is committed to provide professional, high-standard of the service. we will provide centres.
- Advice and guidance
- Quality management system
- Updated assessment documentation
- Issue a certificate of competence within 10 working days of receipt of a complete portfolio.
- An express certification service (with additional fee) within 3 working days of receipt of a complete portfolio.
- Competitive certification fee structure
- Updates on changes to normative documents
- Regular monitoring visits for continuing compliance
- Support and a quick response to technical questions
- Representation at industry and sector meetings
- Confirm receipt of appeal to appellant within 5 working days
- Deliver initial decision on appeal within 30 working days of receipt
- Provide impartiality committee appeal date within 20 working days